Help
Support
Contact us
Email hello@fplweekly.com. When reporting a bug, please include:
- What you expected and what happened instead.
- URL or screen (for example Home, Live, Your Team).
- Browser or device model and OS version.
- Whether you were signed in and had a linked FPL entry.
- A screenshot if relevant.
Common questions
The app shows stale data - what should I do?
Pull to refresh on the screen you are viewing. During live gameweeks the Live and Home screens also auto-refresh about every five minutes. Public FPL feeds can lag briefly after full-time or price changes.
Live scores look wrong.
Scores can briefly trail the official FPL app while matches are in play. If a fixture has finished and we still show an incorrect score more than a few minutes later, email us with the fixture and gameweek.
How do I link my FPL team?
Sign in at app.fplweekly.com, open Settings → Account, and enter your FPL manager ID. Optional rename verification confirms you own the entry.
Where do I find my FPL manager ID?
On the official FPL website, open the Points tab for your team. The number in the URL path is your manager ID (for example …/entry/1234567/event/…).
How do I delete my data?
Delete your whole account: open app.fplweekly.com or the native app, go to Settings → Delete account, read the warning, type DELETE, and confirm. This permanently removes your sign-in profile and all cloud data we store for you (linked FPL entries, watchlist, Stock Exchange, team assistant history, and related settings).
Active Pro subscription: deleting your account does not cancel billing. Cancel FPL Weekly Pro in Google Play or the App Store first if you no longer want to be charged. See our Terms.
Remove part of your data: unlink FPL entries under Settings → Account and delete watchlist items without deleting your account.
Local-only data: on web, clear site data in your browser; on native, uninstalling removes on-device preferences but not cloud data until you delete your account.
If you cannot access the app, email hello@fplweekly.com - see the Privacy Policy for details.
What is FPL Weekly Pro?
FPL Weekly Pro is an optional paid subscription in our iOS and Android apps. It unlocks premium tools such as the transfer assistant, deeper player history, premium alerts, and other Pro features as we roll them out. Core fixtures, live scores, prices and player browse stay free.
Open Settings → FPL Weekly Pro in the app to see current plans and benefits. Subscriptions are not sold on the web app today.
How do I cancel or manage my Pro subscription?
Subscriptions are billed by Google Play (Android) or the App Store (iOS). Cancel or change plan in your store subscription settings, or tap Manage subscription on the Pro screen in the app while your subscription is active.
Cancellation stops future renewals at the end of your current billing period. You keep Pro access until that date. Refunds follow Google or Apple policies.
I reinstalled the app - how do I restore Pro?
Sign in with the same account you used to subscribe, open Settings → FPL Weekly Pro, and tap Restore purchases. If Pro still does not appear, email hello@fplweekly.com with your store receipt.
Sign-in or Google login fails.
On web, allow third-party cookies for app.fplweekly.com if your browser blocks them, or try another browser. On Android, make sure Google Play services is up to date and try clearing the app cache. Corporate VPNs can sometimes block sign-in. Still stuck? Email us with your device and what you see.
Get the app
FPL Weekly is free on app.fplweekly.com, the App Store, and Google Play.
Security reports
If you believe you have found a security vulnerability, email hello@fplweekly.com with subject "Security report". Please do not publicly disclose issues until we have had a reasonable time to fix them.